Cool and Creative UK packages are offered at a set rate. Please visit our services page for detailed rates. For bespoke packages, rates vary based on the project requirements. Please enquire via our contact page for a detailed quote.

Our goal is always to get you the highest quality designs in the shortest period possible. While project timelines will vary based on your package and deliverables, you can expect a turnaround time of 4-8 weeks (unless otherwise arranged). A clear timeline will be established and stated in your contract once your service has been booked.

We’re happy to support you in getting exactly the right branding elements for your business or brand. We invite you to book a consultation or strategy call, and we’ll guide you towards the most suitable services for your needs.

Yes! We understand that quality design is an investment, and we want to ensure it’s one you can make comfortably. A 50% deposit is required to secure your spot, and a custom payment plan can be implemented for the balance of your project fee. Simply advise us of your needs during our consultation call, and we’ll arrange a suitable payment plan.

Absolutely! We’re based in the UK, but we work with clients from all around the world. All consultations and client communications via web-based platforms like Zoom and email, so location is no issue at all.

Your logo will be provided in the following formats: ai, eps, pdf, png, and jpeg and in both RGB and CMYK. File formats for other elements will vary based on the specific asset. If specific file formats are required or you’re uncertain what kinds of files you’ll need for your intended purposes, please let us know during your consultation call.

Our goal is to provide you with branding and design that perfectly reflect your vision, so we invite you to be involved at every stage. From the initial consultation to drafts and revisions, we welcome your input and feedback. And your project won’t be finalized until you love it!

Whenever possible, we’ll do our best to accommodate your timelines. Accommodations will depend on the scale of your project and the urgency of your deadline. Rush fees may apply. Please contact us to book a consultation call.

Once you’ve approved the final iteration of your design, you’ll receive all files within 24 hours (barring holidays, weekends, unforeseen circumstances, or alternate arrangements).

It’s rare that changes are required after final files are delivered. However, in those instances, we will open a new project at an additional fee. Depending on the timelines, a new due date (beyond your initial deadline) may need to be established. Please contact us to discuss your concerns.